How to Deal with Difficult Patients in Clinicals

How to Deal with Difficult Patients in Clinicals

How to Deal with Difficult Patients in Clinicals

Difficult patients can be challenging, but they’re also an opportunity to grow as a nurse. Here’s how to handle them:

1. Stay Calm and Professional

  • Avoid taking negative behavior personally.

  • Maintain a respectful and empathetic attitude.

2. Listen Actively

  • Allow the patient to express their concerns or frustrations.

  • Show that you’re listening by nodding and summarizing their points.

3. Set Boundaries

  • Politely but firmly address inappropriate behavior.

  • Seek help from your preceptor or supervisor if needed.

4. Focus on Solutions

  • Work with the patient to address their concerns.

  • Offer reassurance and explain your actions clearly.

Final Thoughts:
Difficult patients can teach you valuable skills in communication and conflict resolution. Approach each situation with patience and professionalism.

Back to blog