Nurses Edge – Refund & Return Policy
For physical items, returns are accepted within 30 days if the product is unused, in original condition, and includes all original packaging. Return shipping costs are the customer’s responsibility and will be deducted from your refund.
Returns are accepted within 14 days under these conditions:
Item is unused and in original packaging
All components (stickers, inserts) are included
Sealed products must remain unopened
Must be returned in original or protective packaging
To initiate a return, email info@anursesedge.com with your order number, reason, and photos. If approved, refunds are processed in 5–10 business days (minus shipping costs). Rejected returns may be sent back at your expense.
Digital downloads (PDFs)
Used/damaged items or incomplete packaging
Items from bulk orders
Returns requested after 30 days
Nurses Edge is not responsible for incorrect addresses entered at checkout. If returned due to address issues or non-pickup, reshipping fees apply, or the return shipping will be deducted from any refund.
Once shipped, we are not liable for lost or delayed orders. Please check tracking, contact the carrier, and file a claim if needed. Still unresolved? Contact info@anursesedge.com
Report within 7 days of delivery with photos and order number. If confirmed, we’ll issue a replacement or refund.
Check around your property and with neighbors. If not found after 48 hours, contact us within 7 days of the delivery date. Beyond this window, we may be unable to assist.
Need help? Email us at info@anursesedge.com
